Careers

Must be US Citizens and able to pass a background check.

No C2C or C2H for this role.

Key Responsibilities:

• Manage and coordinate client/vendor connectivity during data center moves.
• Oversee the migration from legacy networks to new network infrastructure.
• Collaborate with internal support teams to ensure timely and effective project execution.
• Develop and maintain detailed progress reports for management and stakeholders.
• Establish and maintain connectivity with clients and vendors, ensuring smooth integration
• Coordinate with networking and engineering teams to address MPLS or VPN connectivity needs.
• Address customer requirements promptly and maintain strong client relationships.
• Continuously analyze and resolve networking issues by leveraging knowledge of network operating systems, devices, and protocols.
• Stay updated with network architecture analysis and engineering implementations.

Day to Day Responsibilities:

• Work with internal teams and vendors to establish and verify client/vendor connectivity.
• Track and report progress/status of all connectivity projects.
• Provide regular updates and collaborate with networking and engineering teams.
• Respond to and resolve customer queries and issues as they arise.
• Maintain effective communication with networking, client services, and MPLS providers.

Preferred Experience and Attributes:

• Previous experience managing data center or networking infrastructure moves.
• Familiarity with TCP/IP protocol suite and BGP.
• Strong analytical and critical thinking abilities.
• Proven problem-solving skills and client services experience.
• Ability to work independently in a fast-paced, multicultural environment.
• Flexibility to adapt to customer schedules and requirements.
• Experience with WAN/LAN network management, network documentation, and service delivery management.
• Understanding of Hyperscale systems, Cloud computing, SaaS, and hosted systems.
• Bachelor’s degree in computer science, Business, Computer Engineering, Communications Engineering, or a related field.